Refund Policy

We are a locally owned and operated company serving property owners throughout Smith County.
The Application Fee is non-refundable. This fee covers processing your application, which includes a credit check, background check, employment verification and rental history.

Security Deposits

You may choose to submit the deposit at the time of rental application to hold the residence until move in.
Please note the following: In the event an application is approved, the Security deposit will hold the residence for a term no longer than 14 days from application approval.

Once a security deposit is submitted, the residence is taken off the market and is deemed “rented” on a month-to-month basis until a written lease agreement can be executed by the parties.
If an approved applicant later decides not to lease the held residence, the landlord may withhold a portion or all of the security deposit as compensation for damages sustained by landlord consistent with Texas law.

In the event application is denied, any security deposit given will be refunded in its entirety.